Privacy

Privacy Policy

Your privacy matters. This policy explains how StockCore collects, uses, discloses and protects personal and business information when you use our website, platform and related services.

Last Updated

September 18, 2026

Effective Date

October 1, 2026

Draft privacy policy content — review with qualified legal counsel before publishing to ensure compliance with applicable Australian privacy laws.

1

Introduction

StockCore is committed to respecting privacy and handling personal information in an open, transparent and responsible manner.

This Privacy Policy explains how we may collect, use, disclose, store and protect personal and business information when you access our website, inventory management platform, integrations and related services.

In Plain English

This policy explains what information StockCore may collect, why we use it, and how we work to protect it.

2

Information We Collect

We may collect information that you provide directly to us, information generated through your use of the Service, and information received from third-party services that you choose to connect with StockCore.

Depending on how you use the Service, this may include your name, email address, phone number, organisation details, account information, billing information, inventory records, transaction data, uploaded documents, support communications and technical information associated with your use of the platform.

In Plain English

We may collect the information you give us, information created when you use StockCore, and information from integrations you choose to connect.

3

How We Use Information

We may use information to provide, operate, maintain and improve StockCore, authenticate users, process transactions, provide customer support, communicate service information, improve security and administer customer accounts.

We may also use aggregated or de-identified information for analytics, product improvement, reporting and research where permitted by applicable law.

In Plain English

We mainly use information to run StockCore, support customers, improve the platform and keep the Service secure.

4

Disclosure of Information

We may disclose information to service providers, professional advisers, technology partners and other organisations that assist us in providing and supporting the Service.

Information may also be disclosed where required by law, to protect the rights or security of StockCore or others, in connection with corporate transactions, or where you have authorised the disclosure.

In Plain English

We may share information with trusted providers that help us operate StockCore, or where disclosure is legally required.

5

Data Storage & Security

StockCore takes reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure. We therefore continually review security controls and operational practices as the platform evolves.

Controlled Access

Access is limited according to operational requirements.

Secure Infrastructure

Infrastructure and operational controls are reviewed regularly.

Ongoing Monitoring

Security practices evolve as the platform and threats change.

In Plain English

We use security measures designed to protect your information, but no internet-based system can guarantee absolute security.

6

International Transfers

Some service providers or infrastructure used to deliver StockCore may operate from locations outside Australia. Where information is processed or stored internationally, we will seek to use appropriate contractual, operational and security measures consistent with applicable privacy obligations.

The countries in which information may be handled can depend on the infrastructure, integrations and third-party services used in providing the Service.

In Plain English

Some technology providers may operate overseas. Where that happens, we seek to use appropriate safeguards for information handled outside Australia.

7

Your Rights & Choices

Depending on applicable law and your relationship with StockCore, you may have rights regarding access to, correction of, or deletion of certain personal information held about you.

You may also be able to update account information through StockCore, manage communication preferences, disconnect integrations, or contact us regarding privacy-related requests.

In Plain English

You may be able to access, correct or request changes to personal information associated with your account.

8

Cookies & Tracking Technologies

Our website and Service may use cookies, local storage and similar technologies to maintain sessions, remember preferences, understand usage, improve performance and support security.

Where required, users may be provided with controls or choices regarding optional analytics or similar technologies. Essential technologies may remain necessary for the operation and security of the Service.

In Plain English

Cookies help the website remember settings, keep sessions working and understand how the Service is used.

9

Third-Party Services

StockCore may integrate with third-party services such as accounting systems, e-commerce platforms, payment providers, logistics tools and other business applications.

When you connect a third-party service, that provider may separately collect or process information in accordance with its own privacy practices. StockCore is not responsible for the privacy practices of independent third parties.

In Plain English

When you connect another platform to StockCore, that platform may also handle data under its own privacy policy.

10

Children’s Privacy

StockCore is designed for businesses and professional users and is not intended to be used by children as a consumer service.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been collected, we will take reasonable steps appropriate to the circumstances.

In Plain English

StockCore is a business platform and is not designed as a service for children.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or privacy practices.

Where appropriate, we may notify users of material changes through the website, platform, email, account notification or another reasonable communication method. The latest version will display its effective or updated date.

In Plain English

We may update this policy as StockCore changes. The current version and date will always be identified on this page.

12

Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of personal information, please contact the StockCore privacy team using the details below.

Privacy complaints and requests will be reviewed and handled in accordance with our internal procedures and applicable legal obligations.

StockCore Privacy Team

Privacy & Compliance

privacy@stockcore.com.au
Contact Privacy Team

Important

This Privacy Policy is a draft and should be reviewed and approved by qualified legal counsel before publication, including consideration of the Australian Privacy Act and any other laws that apply to StockCore’s operations.